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Every time that I turn off the PC I need to put again all the passwords and do the verification by 2 steps/stages


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Posted

Every time that I turn off the PC I need to put again all the passwords and do the verification by 2 steps/stages. I want to turn off this.  Just turn on my pc and  dont need to do this over and over.

  • 3 weeks later...
Posted

Every time that I do the loggin in the gmail, the site ask for the verification by two steps. But in others computer I just need to do this verification one time.

I think that the anti virus do that. When Im only with my nootbook, I cant use my gmail or any site that ask for the gmail loggin. Because I dont have the cellphone to authorize.


If I close the window of chrome and open after it. I will need to do the verification by two steps of the gmail. This just occur because of the kapersky. I want to desativate that.

 

I think that the kapersky erase all infos of the site, even the IP or something. The gmail needs to do this security thing every time that I close the window, like it doesnt trust my pc, you know.


My family also use this anti virus, but this dont happen to them.


I hope that you understood me. Im from brazil.

  • 3 weeks later...
Wesly.Zhang
Posted
On 3/10/2022 at 7:56 AM, bevgab said:

Every time that I do the loggin in the gmail, the site ask for the verification by two steps. But in others computer I just need to do this verification one time.

I think that the anti virus do that. When Im only with my nootbook, I cant use my gmail or any site that ask for the gmail loggin. Because I dont have the cellphone to authorize.


If I close the window of chrome and open after it. I will need to do the verification by two steps of the gmail. This just occur because of the kapersky. I want to desativate that.

 

I think that the kapersky erase all infos of the site, even the IP or something. The gmail needs to do this security thing every time that I close the window, like it doesnt trust my pc, you know.


My family also use this anti virus, but this dont happen to them.


I hope that you understood me. Im from brazil.

Hello,

Do you use browser to access gmail or some email client, if using browser, Please check whether the browser deleted all cookies and session information when you close the browser, this will lead you encounter this issue, or you have run this tools in KIS/KTS before. You should check whether this option has been checked or not.

2022-03-30_10-46.thumb.png.3165b8acf1c78c263362d8716dba3550.png

Regards.

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