Ethernet PC does not connect to internet [Resolved]

[smithers]

hi just recently my pc will not connect to the internet via ethernet cable, the WiFi on the router works fine ,internet via mobile devices no problem , if I turn on the VPN it connects straight away 

any one else having problems   😕

[Berny]

@smithers Welcome.
Do you suspect Kaspersky in this issue?

Did you reset your router ?

[smithers]

Thought was but just turns it all off and tried still same tried different router and reset old one , thought it was a windows update uninstall both of them , only just noticed that Kaspersky had a vpn so turned it on and connected straight away via Spain 

very strange

[Berny]

Did you try to change DNS ?

[smithers]

No where ? This has just happened every thing was fine  got to be related to the network card or software on the PC would think

[Berny]

@smithers Your problem doesn’t look like a Kaspersky issue, you will find easily on the Web how to modify DNS server.

[smithers]

Sorted all my fault use two access Wi-fi point old routers DHCP turned off one had IPv6 turned on took some finding that sorted it