Error signing in on Internet Security MacOS [Closed]

[Guest]

I obviously know my password and email ^^ but it says im "unable to connect to server" for days now. just installed and need help please :]

[richbuff]

Welcome. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI d. Please collect and attach logs: https://support.kaspersky.com/common/macos/10909

[Guest]

hey, thank you for your help. This is for Mac but i am really impressed with my 1/5 comps on windows. its really impressive. and ive seen some realtime reviews on youtube of fighting current malware and its really good. its way faster and uses less resources than other antiviruses. anyway thanks. looking forward to a response from support

[Jeana]

Having this issue on a Mac as well. All firewall and security options have been turned off. Solutions?

[Flood and Flood's wife]

Having this issue on a Mac as well. All firewall and security options have been turned off. Solutions?

Hello Jeana, Have you followed richbuff's guidance? Please let us know? Thank you.