Jump to content
Kaspersky Support Forum

[error 27300] I can't install

roguernatish

By roguernatish
in Kaspersky VPN Secure Connection

 Share

Recommended Posts

roguernatish

roguernatish

Posted
  • Author
Posted

I have already contacted the Brazil support, but they just keep transferring me to other sectors. I have tried to search and can't find a solution. Can anyone help me?

 

Flood and Flood's wife

Flood and Flood's wife

Posted
Posted
 

 

Hi @richbuff, 

🖐

We posted at the same time! 

Please delete my reply?

Many thanks!

F

Flood and Flood's wife

Flood and Flood's wife

Posted
Posted

I have already contacted the Brazil support, but they just keep transferring me to other sectors.

Hello @roguernatish, 

Thank you for updating us👌

We don’t understand “Brazil support, keep transferring me to other sectors”, the only people Brazil support should be transferring you & or the problem to, is their technical team & maybe, if they can’t fix it, the technical experts:

  1. Did Brazil support escalate the case to their technical team/experts? 
  2. Did you share with Brazil support the screen print you shared with us, showing error code 27300. Error installing driver kltap.sys_64_NT600. Error code 536870329 ? 
  3. Did Brazil support ask for Logs, Traces & other data? 
  4. Did Brazil Support give you an INC# reference number? 
  5. Is the INC request with Brazil Support still open? 
  6. Is there any other Kaspersky software installed ? 

Please let us know? 

Thank you🙏

Flood🐳 +🐋

roguernatish

roguernatish

Posted
  • Author
Posted

I have already contacted the Brazil support, but they just keep transferring me to other sectors.

Hello @roguernatish, 

Thank you for updating us👌

We don’t understand “Brazil support, keep transferring me to other sectors”, the only people Brazil support should be transferring you & or the problem to, is their technical team & maybe, if they can’t fix it, the technical experts:

  1. Did Brazil support escalate the case to their technical team/experts? 
  2. Did you share with Brazil support the screen print you shared with us, showing error code 27300. Error installing driver kltap.sys_64_NT600. Error code 536870329 ? 
  3. Did Brazil support ask for Logs, Traces & other data? 
  4. Did Brazil Support give you an INC# reference number? 
  5. Is the INC request with Brazil Support still open? 
  6. Is there any other Kaspersky software installed ? 

Please let us know? 

Thank you🙏

Flood🐳 +🐋

  1. Yes
  2. Yes.
  3. Yes
  4. Yes INC000013136811
  5. Yes
  6. Yes. Kaspersky Cloud
Guest
This topic is now closed to further replies.
 Share
Go to topic listing


×
×
  • Create New...