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Err_http2_protocol_error browsers


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Posted

Hi,

I have Kaspersky. Today a new issue happened with all my browsers (Chrome, Edge and Firefox)

When I try to launch a browser and go online, all the pages don't load. All I have is a message saying that the website (ex: youtube.com) is temporary unaccessible or was moved permanently. ERR_HTTP2_PROTOCOL_ERROR

When I start another program like steam, it's able to connect to the internet. Same with the windows 10 update center. 

When I deactivate Kaspersky Internet Security app, all my browsers behave normally. It's only when I reactivate it that I lose my connection to most website I use. 

Eveything was fine for the past year so I don't understand what happened? 

Thx for your help! 

 

Posted

@Jordan Welcome. 

Please try to fix your issue with the commands “ipconfig/ flushdns”  or   “ipconfig/ renew” + reboot.

If you suspect Kaspersky in this issue, please check your reports and contact Kaspersky Technical Support.

Link

 

Wesly.Zhang
Posted

Hello,

Do you block the browers to access internet? such as blocking some proxy software to access internet or blocking internet speedup software?

Regards.

Posted

Thank you for your help guys.

Finally I had to reinstall Kaspersky and all the issues I had have been fixed. 

:) 

  • 5 months later...
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