encrypted files

[MOHAMED WAFAEY]

my files encrypted and i cann’t resolve this problem

[Berny]

@MOHAMED WAFAEY  Welcome.

Please check this :

https://noransom.kaspersky.com/  (*)

https://support.kaspersky.com/us/14844

https://www.kaspersky.com/blog/no-no-ransom/13364/

https://id-ransomware.malwarehunterteam.com/

 

(*) “Ask for the tech support (only for Kaspersky’s paid products customers)”

[Wesly.Zhang]

Hello,

Could you have the original ransomware file? It is the key file to try to resolve your problem.

Best regards.