I have been using EDR Expert in KSC Cloud (expert view) for several months. Everything was working properly. All of a sudden, I found out that Expert alerts are not being generated from 17th June and only Optimum tab is being updated. There has been no change neither in my cloud configuration nor in the policy nor in client-side application. I checked everything several times; no results. I checked event viewer on my test client and I found out that there are some alerts regarding my test scenarios that must be reflected in expert tab of KSC cloud but they do not exist there. I have tried many test scenarios that used to be detected as expert alerts. They are only seen in optimum tab.
Can you please help me?
Thanks
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Hi,
I have been using EDR Expert in KSC Cloud (expert view) for several months. Everything was working properly. All of a sudden, I found out that Expert alerts are not being generated from 17th June and only Optimum tab is being updated. There has been no change neither in my cloud configuration nor in the policy nor in client-side application. I checked everything several times; no results. I checked event viewer on my test client and I found out that there are some alerts regarding my test scenarios that must be reflected in expert tab of KSC cloud but they do not exist there. I have tried many test scenarios that used to be detected as expert alerts. They are only seen in optimum tab.
Can you please help me?
Thanks