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Download denied


Go to solution Solved by Wesly.Zhang,

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Posted (edited)

I am having a problem downloading a new version of JTAlert 2.63 as a safe file 
 

https : //dnl.hamapps.com/JTAlert/4d040bd0a53ddba77017be8c7886948d

which Kaspersky Premium flags as containing a virus.

All previous versions prior to 2.63 over the years have downloaded okay with no issues.

Edited by Berny
Posted

Hello,

Oh, this may be a false detection, the relevant content has been sent to KL for confirmation, please wait for the result.

  • Like 2
  • Solution
Posted

Hello, This issue will be solved.

2024-09-05_093749.thumb.jpg.0bfd8c8f8c85df166d99ce2697038dc5.jpg

  • Like 1
  • 1 year later...
Posted

I am having the same issue, Kasperski detects JTAlert as a :  HEUR Trojan. WWin32 Generic.  so far support has not been able to fix this issue for me.

Jim

harlan4096
Posted

When download or once installed and executeded?

harlan4096
Posted

I sent today again that installer, and just got this:

 

Quote

Hello,

No malicious software was found in the attached file.
We were unable to reproduce the detection.
Please update your antivirus bases.
If the problem persists, please send the screenshots showing both the filename and the verdict.
Alternatively, you can send the logs of the detection.

Best regards, Malware Analyst

 

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