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do you get response for OpenTIP submissions?


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Like a Western
Posted

Hello,

The question is in title.
i have never got a response email for my submissions through opentip.
Did you?
they do analysis but i don’t get any email about result of the analysis..

Thanks!

Flood and Flood's wife
Posted

i have never got a response email for my submissions through opentip. they do analysis but i don’t get any email about result of the analysis.. Thanks!

Hello @Like a Western

Welcome!

Unfortunately, there’s nothing in their documentation that specifically answers your question, the Submitting objects for re-validation help says: “provide your email address so that Kaspersky experts can contact you. 

Our understanding is that the Kaspersky OT experts do not reply to every re-validation email🤔

Thank you🙏

Flood🐳+🐋 

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Like a Western
Posted

Thank you for the reply
Any more replies from anyone else who submitted something for analysis to Labs would be great, i’d like to know if you get response email or not.

Thanks in advance!

  • 1 month later...
Flood and Flood's wife
Posted

Any more replies from anyone else who submitted something for analysis to Labs would be great, i’d like to know if you get response email or not. Thanks in advance!

Hello @Like a Western

Yes!

For verified detections, that Kaspersky fixes

 

 

Thank you🙏

Flood🐳+🐋 

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