Database Update

[alpha]

Though my licence is valid and internet connection is on, Kaspersky is not updating the database. Even manual updation has failed.

[kmscom]

provide a detailed update report https://support.kaspersky.com/14837 also version of your Kaspersky Lab product https://support.kaspersky.com/common/diagnostics/1690 How to diagnose update issues in Kaspersky Lab products

[richbuff]

Also, in addition to what kmscom indicates in the post located above this post, Please see this basic checklist: https://community.kaspersky.com/kaspersky-internet-security-13/update-issues-checklist-1312

[alpha]

Thanks for your suggestions. I will check and confirm by tonight.