Dashlane disabled by Kaspersky [Closed]

[GCR99]

I am using the Dashlane password manager. Kaspersky repeatedly disables Dashlane. How can I tell Kaspersky to leave it alone?

[Berny]

Welcome. Please try this : > Settings > Additional > Threats and Exclusions > Exclusions https://help.kaspersky.com/KIS/2020/en-US/68286.htm

[GCR99]

Thank you! I have added the Dashlane app to Exclusions and so far it seems to be working.

[dimon_sk]

Thank you! I have added the Dashlane app to Exclusions and so far it seems to be working.

Do you use the Kaspersky Internet Security 2020 [20.0.14.1085]? If yes check and test it within some days (about 4 - 7 days) because I have the same problem but with another program. After I added my program to Exclusions list it works but after 4 - 7 days the KIS prevents this application from starting and I need to disable KIS, start my application and then enable KIS again. And after these steps my program works again about 4 - 7 days. It's unconvenient for me and I sent the mesage about this problem to the Kaspersky support becuse this bug occured after I upgraded KIS from 19.0.0.1088 to 20.0.14.1085 version.

[Flood and Flood's wife]

It's inconvenient for me. I sent the message about this problem to the Kaspersky support because this bug occurred after I upgraded KIS from 19.0.0.1088 to 20.0.14.1085.

Hello dimon_sk, Welcome! What was the advice/response from Kaspersky Lab Technical Support? Please let us know? Thank you:pray_tone3: