Couldn't disinfect

[Mustafa99]

I had this for 2 days and still couldn't work

Edited March 25 by Mustafa99

[harlan4096]

Welcome to Kaspersky Community.

 

Please provide operating system and Kaspersky product versions installed.

[Mustafa99]

windows 11 home *64 build 22635

Kaspersky internet security 21.3.10.391(k)

[harlan4096]

Hum it may be a false positive 🤔 since that file usually in that location it's a legit Windows system file.

[Mustafa99]

I don't know really, what do you think I should do?

 

[harlan4096]

Where are You from? Is the new K. product line available in Your country?

 

 

https://www.kaspersky.com/downloads#update-product

 

KIS license would become / activate the new Kaspersky Standard, currently version 21.16 (soon 21.17).