Code activation limit exceeded

[KPedersen]

Today I decided to reinstall my PC with a fresh windows 10, only to meet the message "activation limit exceeded"

so I contacted support to help me with this, as I have 288 days left on 5 devices, supplying the supporter with license key and activation key, only to have the supporter ignoring me completely ... what kind of an attitude is this Kaspersky.

I have supplied screenshots from My Kaspersky, From Kinguin.net where I purchased the license key, screenshot of the payment receipt, and everything to prove my identity. And all I get is a supporter refusing to acknowledge or answer anything.

 

I have been a customer for over 10 years, and this is how one gets treated ???

[harlan4096]

Welcome to Kaspersky Community.

 

Here, in the community, can't help You directly with license issues:

 

https://support.kaspersky.com/common/error/activation/10993

 

Also, It is always preferable to buy licenses on sites that are reliable.