Chrome shows login to Kaspersky's website exposed passwords [Closed]

[Nurad95]

 

When i login to Kaspersky's website, Chrome shows a pop-up stating that the site has exposed my password. Please help

[KarDip]

Hi @Nurad95 

Please take a look at the below URL for instructions to reset your Kaspersky account Password.

https://support.kaspersky.com/common/start/13906#block5

https://help.kaspersky.com/KPC/1.0/en-US/96933.htm

Thank you.

[Nurad95]

But i wanted to know why everytime I login to Kaspersky's website, this pop up shows up.

[KarDip]

Hi @Nurad95 

Maybe try uninstall Chrome then reinstall Chrome 64bit version.

Also do a GSI Log

https://support.kaspersky.com/common/diagnostics/3632?_ga=2.245158786.661792544.1556616443-1107685739.1536300880#block7.

Thank you.

[KarDip]

Hi @Nurad95 

Also can you do a test with the Kaspersky Chrome Plugin "enabled" and "disabled"

Does Chrome detect same action in both?

Thank you.

[Nurad95]

 My Chrome is the latest 64-bit.

Here i attach the GSI Log.

 

Also when i open the Kaspersky website, the kaspersky plugin becomes grey, the other website will be green.

 

 

[KarDip]

Hi @Nurad95 

Did you re-login to Kaspersky with plugin disabled?

Did Chrome detect same? password exposed?

Thank you.

[Nurad95]

Yes, it still detect the same when i login after disabling my kaspersky extension in chrome

[harlan4096]

Perhaps we are misinterpreting the warning , since it says that the password was exposed on a site or in an application, but that does not necessarily mean that the "My Kasperky" service suffered a data breach, just change Your password of "My Kaspersky" service and re check...

[KarDip]

Hi @Nurad95 

Please can you "send" that "gsi log" to Kaspersky Support by creating a "report" to Kaspersky Support.

Also send image of Chrome "alert"

https://my.kaspersky.com/en

https://help.kaspersky.com/KSMG/1.0/en-EN/100269.htm 

Thank you.

[Flood and Flood's wife]

Hello @Nurad95, 

Additional to @KarDip & @harlan4096

1. Is Password Checkup extension installed in the Chrome browser? 
2. & to confirm the Chrome alert, use Have I Been Pwned, to check the email address account to see if it’s been compromised in a data breach. 

• The check will show the site(s) where a breach has occurred, it will not show the date of the breach. 

Thank you🙏

Flood🐳