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Posted

Hi Mods and everyone here,

 Everything was turned on since I have installed Kaspersky Total Security on my computer.  Just this past hour, my anti-spam and anti-banner was disabled. So I re-enabled the anti-spam and anti-banner.  And then my computer asked me to verify the certificate for Kaspersky which had never occured to me since Kaspersky Total Security was installed on my computer.  

I just looked at the Certificate Trust List and under issued by it stated not available.  Is this normal?  I am cautious since I have hacked in the past.  Thank you for helping me out.  I have attached the files.  

Certificate Trust List Information.png

Certificate Trust List.png

Posted

I have been hacked that is what I mean.  I don't know how to hack anything.  I'm a novice to this computer thing.  

Posted

@Gservant Please proceed as follows:

  • Uninstall Kaspersky > Reboot
  • Download and install Kaspersky 
  • Update databases > Reboot
  • Proceed with a full scan

 

Posted (edited)

Berny, should I trust this secure connection? I reinstall the anti-virus software and scan came out clean.  

 

 

Certificate.png

Edited by Gservant
Posted

@Gservant

Please double check
→ CMD → Command  "certmgr.msc"
→ Trusted Root Certification Authorities
→ Double click [Kaspersky Anti-Virus Personal Root certificate]
→ [Tab] Certification path → Certificate status : ? This certificate is OK ?

  • Like 1
Posted

Thanks Berny.  It matches each other.  I have been paranoia because they have stolen files out of my computer.  I think it some kind of new bootkits level type of stuff.  But I can't prove it yet but they are still taking files out of my computer some how.  If I am allow by Kaspersky research headquarter, I would like to send in my harddrives, my flashdrives, and my motherboard with the Central Processing Unit and Memory intact.   

I want to prove to the world that this new type of bootkit exist and it is likely state sponsored.  So that no one have to endure what I have to endure.  And if they think I'm going to be doing a switch, I will film it in real time so there is no doubt that I did not do a switch.  Berny, if you have connection to the Kaspersky management let me know.  I am willing to send it all out for research purposes.  I don't care what color hat that they wear in a free world, this should not happen to anybody.    

  • Like 1
Posted

@Gservant You are welcome.

Kaspersky Technical Support is not available for hardware analysis.

https://support.kaspersky.com/b2c#contacts
→ Contact us → Product help → E-mail → Contact Support

? Also ?
→ Please disable external device control.
→ Please modify your Router password
 
  • Like 1

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