Can't log in to My Kaspersky via app

[BALTAGY]

Hi,

Today i can't log in to My Kaspersky via app but i can log in via browser

Also when i delete a device it keep coming back

Is there a maintenance on My Kaspersky site ? if yes why there's nothing that say there's a maintenance and it's time when it will start and end ?

[Danila T.]

Hello,

Known problem. We'll let you know when we have any news about this problem.

Thanks.

[Kaspersky User from EU]

The maintenance issue seems to be not only for mobile app, but also PC - cannot log in to PC, cannot log in the my kaspersky account. Therfore cannot also remove timelimits from PC etc. Please advice of the estimated end of unannounced "scheduled maintenance". Thank you. 

[Danila T.]

Hello,

The problem was fixed yesterday.