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Cannot Whitelist A False Positive


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Posted

I have an auto hotkey script from a trusted friend that tracks my mouse and reports the mouse location to my music program.
It's not malware but Kaspersky thinks it is.  I've whitelisted it multiple times but Kaspersky doesn't care.  I can't even "block" it, I can only delete it.
Kaspersky is even reaching into my external hardrive backup and telling me I have to delete it.  (I don't remember giving Kaspersky access to my external drives but ok)

Who told Kaspersky this is malware?  I would be very surprised if my friend wrote a virus.  I'm 95% sure this is just a simple tool.
I need to use this, so how can I force Kaspersky to leave it alone?  (Unless you know for sure that this is malware because I'm convinced it's not)

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Posted

Ok good thanks.
I found in there all the exceptions I made for it in the past and they might have all been disabled.
Maybe I just didn't save the settings or something.

The manual doesn't specify for folders if I need to add a star after the slash.  Do you know?

Example D:\  or  D:\*

Posted
10 часов назад, MightierPen сказал:

The manual doesn't specify for folders if I need to add a star after the slash.  Do you know?

Example D:\  or  D:\*

If you are selecting the path via the "Browse" button, the checkbox "Include subfolders" matters (screenshot). If checked - the entire content (folders, subfolders, files) will be excluded, if unchecked - the exception will be applied to the root folder or drive only.

If you are typing the path in the field manually, the exception will be applied to all content including subfolders. The symbol * doesn't matter. In other words, D:\ and D:\* are the same and the entire content of drive D will be excluded in this case.

Спойлер

Screenshot_33.thumb.png.a2e1ebdb88586c365d06f813cade832b.png

  • Like 1
MightierPen
Posted
5 minutes ago, AlexeyK said:

If you are selecting the path via the "Browse" button, the checkbox "Include subfolders" matters (screenshot). If checked - the entire content (folders, subfolders, files) will be excluded, if unchecked - the exception will be applied to the root folder or drive only.

If you are typing the path in the field manually, the exception will be applied to all content including subfolders. The symbol * doesn't matter. In other words, D:\ and D:\* are the same and the entire content of drive D will be excluded in this case.

Ok thanks again.  I wish there was a visual indication of which.  I can look at my list of exclusions and have no idea if it's the parent folder only or if the subfolders are included.  A star wildcard would clear up that mystery easily.

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Posted
10 минут назад, MightierPen сказал:

I wish there was a visual indication of which.  I can look at my list of exclusions and have no idea if it's the parent folder only or if the subfolders are included. 

Yes, there may be some confusion. If you want to exclude the entire content of a folder, you can manually edit any exception by adding **, for example: D:\Folder\** - in this case, all subfolders and files will definitely be excluded.

  • Like 1
MightierPen
Posted
3 minutes ago, AlexeyK said:

Yes, there may be some confusion. If you want to exclude the entire content of a folder, you can manually edit any exception by adding **, for example: D:\Folder\** - in this case, all subfolders and files will definitely be excluded.

Oh I see.  That's good, thanks.

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