Cannot utilize activation code because limit has been reached albeit no devices are using it

[Studynx]

So in the past I used a code to activate Kaspersky TS on 2 out of 5 devices on, however for a long time now, even those 2 devices haven't used this code. Currently according to MyKasperksy (cloud platform), 0/5 devices are using it. The code has NOT expired. 

 

Can the Kaspersky Staff please PM me so I'll give them the code and they will reset the counter for this code?

 

Thank you very much

[Flood and Flood's wife]

Hello @Studynx, 

Welcome back!

Please follow this guide:

You have exceeded the maximum number of activations allowed for the entered activation code" error

Thank you?

Flood? +?

Edited July 6, 2022 by Flood and Flood's wife

[Studynx]

35 minutes ago, Flood and Flood's wife said:

Hello @Studynx, 

Welcome back!

Please follow this guide:

You have exceeded the maximum number of activations allowed for the entered activation code" error

Thank you?

Flood? +?

Done, now what?

[Flood and Flood's wife]

Hello @Studynx, 

You're most welcome!

Thank you for posting back!

If you've contacted Kaspersky technical support, by filling in the form on the support page & submitting the form, you wait for the support team to contact you. 

Thank you?

Flood? +?