Cannot install Kaspersky Free on a Win11 23H2 VM, but I can install it on the same non-VM OS

[ninkgonth]

When attempting to install Kaspersky Free on a Virtual Machine running Windows 11 23H2, an error message appears stating that the OS does not meet the requirements. However, I successfully installed the same Kaspersky Free application on non-VM Windows 11 23H2 computers. Please refer to the attached screenshot for details.

Any assistance on how to install it on the VM would be appreciated.

[ninkgonth]

Turns out the issue is likely related to the fact that this is a Windows 11 'Enterprise multi-session' edition, rather than the more common Home/Pro edition.

Any confirmation from the Kaspersky team would be appreciated. Also, is this expected behavior for this edition of Windows 11?

Edited June 18 by ninkgonth

[harlan4096]

Welcome to Kaspersky Community.

 

https://support.kaspersky.com/help/Kaspersky/Win21.16/en-US/43520.htm

 

🤔

[ninkgonth]

On 6/19/2024 at 3:19 PM, harlan4096 said:

Welcome to Kaspersky Community.

 

https://support.kaspersky.com/help/Kaspersky/Win21.16/en-US/43520.htm

 

🤔

Well, it can be successfully installed on unactivated Windows 11, which converts to the 'Enterprise multi-session' edition after activation. So it doesn't make sense for it to work fine on the 'Enterprise multi-session' edition of Windows but not be able to install on this edition 🤷‍♂️

 

Edited June 21 by ninkgonth