Jump to content

Cannot connect to My Kaspersky portal


Go to solution Solved by MariuxReloaded,

Recommended Posts

MariuxReloaded
Posted

Hi everybody!
As the title says, today I’m having issues with the login to My Kaspersky portal.

I’ve tried all the browsers (Chrome, Firefox and Edge).

I’ve disabled AdGuard software and DNS.

I’ve also tried to connect with my account from other computers.

Nothing has changed and the error says:

“Access not possible. Try again later.”

I’ve tried to use the “Login with Facebook” option, since the e-mail used for My Kaspersky and FB is the same, and it worked, allowing me to check for all the PCs on which my Kaspersky Security Cloud key is enabled, but when I’ve had to logout, now even this method does not work anymore (the error says “Too many requests”).

Is this just a problem for me or are there any problems in general with My Kaspersky portal?
Thank you very much in advance!

Posted

@MariuxReloaded Welcome.Please open a new MyKaspersky account with another EMail account to submit your problem.

MariuxReloaded
Posted

@MariuxReloaded Please open a new MyKaspersky account with another EMail account to submit your problem.

Ok, how do I submit my problem through the other account I will create?

MariuxReloaded
Posted

@MariuxReloaded Please provide your personal détails from you account.

Do you mean my My Kaspersky e-mail and my password?
Can i write them here without any issues?

  • Solution
MariuxReloaded
Posted

@Berny Nevermind, everything is working again now ?

Maybe it was just a temporary problem on your servers ?

Thank you ?

Guest
This topic is now closed to further replies.


×
×
  • Create New...