cannot add activation code as code is expired

[DataPlatform]

Dear Team,

Greetings!

Please we need your assistance as we are unable to use the activation code as it reads expired.

Please find attached for your perusal.

Great thanks!

 

 

[harlan4096]

Welcome to Kaspersky Community.

 

What version of KIS is that license for?

 

In this community We can't help You directly with such a license issues, You better directly contact the K. Support

[DataPlatform]

Many thanks for this feedback.

 

In all honesty, i tried that over the weekend without success and even using the bot.

Please can you guide me maybe there is something we are not doing right.

 

Thank you

[harlan4096]

Can You reply this question -> What version of KIS is that license for?

 

I can't see in Your capture:

 

 

Also, the warning says that license is already expired, that's why it is not allowed to be added...

 

Where and when did You buy it?

[DataPlatform]

bought it on Friday last week.

[harlan4096]

Where?