Can not sign in to mMyKaspersky

[otto r]

I am in Canada

When trying to sign in to MyKaspersky, I am asked for what state I am from.

No option to select Canada in drop-down list.

 

KTS  21.1. 15.500 ©

Windows 10 Home

Version 1909

OS build 18363.1379  up to date

[Berny]

@otto r Welcome. Please try a Live Chat https://support.kaspersky.com/b2c/ 

[otto r]

Thanks Berny

 

I contacted tech support and it was fixed the next day.

How is that for customer service?

[Berny]

@otto r You can submit a request here :  https://my.kaspersky.com/techsupport#/requests/new 

[Guest]

@otto r hello!

Try to check the issue in MR3 version (Tech support will provide the direct link for MR3 download).

[otto r]

Thanks Berny

 

I contacted tech support and it was fixed the next day.

How is that for customer service?

 

As stated above the problem was fixed by KL tech Support

[otto r]

@otto r hello!

Try to check the issue in MR3 version (Tech support will provide the direct link for MR3 download).

 

Thanks for the reply Anton Mefodys

I contacted KL Tech Support and they  fixed it the next day.

How is that for fast customer service?

 

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