Can not make payment

[kokogyi]

Hi

I try to checkout the following link for one year with my credit visa card.

https://usa.kaspersky.com/vpn-secure-connection?fbclid=IwAR0SEem-iGpJ77Wl0SCPKLjKA_AybDwgZNiJF5ZOqGhIdZTcIuSG9Mq14Dw

 

But I can not click “Buy Now” Button.

So is there other payments like paypal?

[Danila T.]

Hello,

 

Do you have a screenshot of the problem? What exactly is going on?

[kokogyi]

Hi

There is no error appear. Can not click “Buy Now” Button.

[Flood and Flood's wife]

There is no error appear. Can not click “Buy Now” Button.

Hello @kokogyi, 

Thank you for posting back & the information👌

1. Have  you tried all other supported browsers, Chrome, Edge, Firefox? 
2. Have you reset the browser you’re using? 
3. Is there any other Kaspersky software installed? 

• Note, the payment options are credit card only:

 

Thank you🙏

Flood🐳+🐋

[kokogyi]

Hi Flood couple,

 

Thanks for your info.

I use my credit card with both chrome, firefox.

Same result.

[Flood and Flood's wife]

I use my credit card with both chrome, firefox.

Hello @kokogyi, 

Sorry for the delay responding!

Thank you for the information👌 

After filling in all the fields, when, Buy Now (highlighted blue in our image)

 

 is selected, what happens, are any fields highlighted, is there an error at all, can you show us a screen print - hide all private information,  OR, is it possible to use another computer OR contact Kaspersky support - a year is a long time to be trying to process a transaction…. 🤔

Thank you🙏

Flood🐳+🐋

[kokogyi]

Hi

I forget to tell about is I am not from United States and Canada. So I think my credit card do not accpet.

Do you sell only United States and Cananda users?

Thanks in advance.

 

[Flood and Flood's wife]

Hello @kokogyi, 

You’re most welcome!

Thank you for posting back.

1. No, Kaspersky sells all over the world, which country are you from? 
2. OR. the following is the link to Kaspersky’s Global website for the VPN: Kaspersky VPN Secure Connection (2022) | VPN App | Kaspersky, it has credit card & bank wire transfer

Note:

• The use of VPN technology is subject to local laws and regulations.
• Kaspersky VPN Secure Connection should only be used for its intended purpose.
• And it is not available for downloading or activation in Belarus, China, Saudi Arabia, Iran, Oman, Pakistan, and Qatar.

Thank you🙏

Flood🐳+🐋

[kokogyi]

Hi

Thanks, I will try.