Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Can´t access the portal. Error 502 Bad Gateway. can't login to support to report so it's useless.

Like the title says. Fix this.

Featured Replies

11 hours ago, ruud said:

Like the title says. Fix this.

Please share some screenshots of the problem and add detailed explanation what you are really facing 

  • 2 weeks later...

Hello Ruud,

this is not the way we are working in this forum.

The error message you get probably have different reasons and therefore it is necessary to provide detailed problem description, product version in use and steps you take to reproduce the problem. if these information cannot be provided in the forum open a ticket with our valued technical support.

Thank you for your understanding 

Best Regards

  • Author

The issue was solved the next day.
I could sign in to the Business Hub but not click through to the clients workspace. Clicking support and help links only have you come back to the same pages without actually providing guidance to get to a point where one can report the issue or mail or chat or raise a ticket. Then it becomes a very frustrating experience because if you are close to a point you might get support you need to logon, but you can;t logon because you don't have an account or don't have the details you need to create one. And you can't access those details because these are stored in your portal. Which is why I ultimately reported it here.

Let's say you reported the problem rudely, as if it were an obligation to your order. That perception stuck.

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.