Bug: Duplicate suggestions in "Mitteilungszentrale"

[JP95]

Recently a update to the latest version 21.27.7.384 was installed. I am using Windows 10 Pro (also latest version).

 

I often use Tor Browser. Each I start the Tor Browser a new suggestion appears in the "Mitteilungszentrale", that the traffic for Tor is not monitored. This is correct, as I don't want this. I can ignore this suggestion, but the next time I start Tor Browser the same suggestions opens again. So my "Mitteilungszentrale" contains now 13 times the same suggestion regarding Tor Browser.

 

Screenshot is attached.

 

This bug was introduced in the latest version.

 

I also mailed the issue to you via email, but your superior support just replied

> Frau Gioti grüßt Sie herzlich! Ich bedauere die Umstände wirklich sehr, nur leider können wir keinen Support bei einer kostenlosen Version wie Kaspersky Free anbieten.

Edited Monday at 03:52 PM by JP95

[harlan4096]

Welcome to Kaspersky Community.

 

Go to Exclusions settings -> Trusted Applications -> add Tor -> enable -> Do not scan encrypted traffic

[JP95]

Thanks for this workaround.

 

I added path\to\Tor Browser\Browser\firefox.exe to the trusted applications, and saved the settings.

 

Unfortunately I still get one suggestion every time I start Tor Browser, so this workaround did not work. I also tried to check everything in the dialog (see screenshot), but still one suggestion each time I start Tor Browser.

[harlan4096]

If You click in Details, in the Suggestion, can't You select in Ignore?