[BUG] Broken GUI after launching a fullscreen app in lower resolution.

[Chaython]

[BUG] Broken GUI after launching a fullscreen app

If I launch a game in fullscreen exclusive mode, at lower resolution than native the Kaspersky GUI is broken, and stuff is outside of the window…

 

BTW also I am still looking for a Dark GUI

 

 

[Guest]

Hello @Chaython,

I am guessing regarding resolution of your monitor… could  you please clarify?

Plus in general please clarify what the monitor used? Maybe it is something like 4K TV?

Does it become better if try to decrease the resolution?

 

Could you please Create a request to Tech Support

[Chaython]

The monitor is a 32” benq 4k….

GPU is a GTX 980, it also happened with a RTX 2080.

It’s not constantly reproducible. But it is an annoyance.

Can also happen with GPU Driver installation.

The only solution is to exit Kaspersky and  restart it.

[Flood and Flood's wife]

Hello @Chaython, 

We have the same issue with KTS GUI, however, it happens without the “gaming” component. 

Please log a request with Kaspersky Technical Support, as requested by @Anton Mefodys.

Re dark KTS GUI, according to Kaspersky experts, the request is being reviewed. 

Thank you🙏

Flood🐳 +🐋