Boot malmo

[Ashish jaiswal]

My system in infected with this virus and Kaspersky total security is unable to remove kindly help to remove this virus before it make any harm to my system !

[Flood and Flood's wife]

Hello Ashish jaiswa. Welcome! Is the warning popup being displayed by Kaspersky software or ? Please do this, go to:

1. Kaspersky Settings > Additional > Threats and exclusions > Detection types > enable Detect Other Software.
2. Run a manual database update
3. Reboot the PC
4. Run a manual scan
5. Clear the contents of your Temp folder, reference: http://support.kaspersky.com/1161
6. Reboot the PC.
7. Uninstall any recently installed junk
8. Reboot the PC
9. Uninstall any and all junk toolbars
10. Reboot the PC
11. Uninstall/disable any and all junk browser add-ons and extensions and plugins in all of your browsers.
12. Remove the junk argument from the target field of the browser shortcut properties.
13. Remove any and all junk search providers in all of your browsers.
14. Check the home page of all your browsers:.reference: How to clean up your browsers: http://support.kaspersky.com/us/viruses/solutions/10319
15. If you are using a router, make sure you have the pin code, authentication key for the router before you do this:
16. Do a full reset of the physical router.
17. On the online account that you use to manage your router make sure you've set a unique, srtong password.
18. After the physical router reboot make sure you can log into your router management account

=====================

1. Check: is the detection still being reported?

If yes, please proceed with the following:

1. Please generate a GSI & Windows logs. - reference:

https://support.kaspersky.com/common/diagnostics/3632#block7

1. When the GSI .zip folder is ready, please upload the full folder to cloud storage of your choice and please post back the link?
2. Also, please collect screen image of the detection & include in the upload please?

With the information collected by the GSI/logs, screen images and your replies, we'll be more able to provide advice specific to your situation. Thanks!