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Billing information form does not include my country Venezuela, so It doesn't let me proceed with the purchase

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Thank you. I already tried it and it did not work.

Hello @Henrri

Thank you for updating us!

  1. We checked with Kaspersky Technical Support Supervisor, they apologised for the trouble & confirmed the advice @richbuff provided → Venezuela is not listed. They have escalated that specific issue to Kaspersky HQ to find out if Venezuela will be added? →  We’ll update your topic when they respond. 
  2. The Supervisor suggested making a purchase from the Kaspersky Brazil website & in the form address fields, manually enter (your) Venezuelan address, however, he also said, if that does not work, you may wish to contact a Kaspersky distributor from the  Venezuelan distributor list: 



  3. For product support, again there is no Venezuela , it will be necessary to use Kaspersky Brazilian support, scroll to the lower part of the page, select from:
  • Online Chat
  • Email
  • Phone
  • Remote 

Thank you🙏

Flood🐳 +🐋

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