auto renewal

[evrencan35]

how to really cancel it. i check the guides it says go to manage subscription but there is no button like that i think mine is nexway trying to login kaspersky nexway website stuff it says mail-password is wrong i check the forums about it and admins saying mykaspersky and that one is different then how im gonna login and cancel my subscription if i create new account for it. need help i send ticket but no response

[Berny]

@evrencan35 Welcome.

3 hours ago, evrencan35 said:

I send ticket but no response

Did you receive an autoreply with an INC number ?

[evrencan35]

 

7 hours ago, Berny said:

@evrencan35 Welcome.

Did you receive an autoreply with an INC number ?

INC000015604557 INC000015604553

[Berny]

@evrencan35

Thank you , Kaspersky collaborators are watching this Forum.