Application Installation error

[Shweta]

My Kaspersky was showing that some files are not ok, and suggested to re Install it. But on reInstalling it is showing this error.

Pls help ‘

[Igor Kurzin]

Hi @Shweta , 

Please do the following:

1. Reproduce the installation error. Do not close this error, keep it open. 
2. Collect a GSI report: https://support.kaspersky.com/common/diagnostics/3632 . It may take 30-60 minutes. 
3. Create a ticket to technical support via my.kaspersky.com

Regards,

Igor