Anydesk - Confirmation required window

[SymphonyCR]

I need to give support to multiple computers through Anydesk, and I can't do certain actions in kaspersky because it does requires confirmation, and somehow this blocks anydesk from doing anything remotely, I've already tried checkin the option Allow managing Kaspersky Small Office Security settings via remote control applications.

But it makes no effect at all, what can I do?.

Thanks in advance...

[harlan4096]

Try this, in this window setting:

 

 

Enable: Allow Managing ...

Keep Disabled: Enable external management...

[SymphonyCR]

48 minutes ago, harlan4096 said:

Try this, in this window setting:

 

 

Enable: Allow Managing ...

Keep Disabled: Enable external management...

I did it already as I said in my post... but I already found the solution, for anydesk at least you'll have to allow this aswell in the application rules:



Then in the exclusions tab you'll have to set the permission to interact with KSOS

 

My screenshots are in spanish, but you get the idea.

[harlan4096]

Now I remember that found a similar case here: