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AntiVirus and Network Attack service profile creation might fail with the error "Service Definition id <ID> <Kaspersky Component> not found in MP [KSV Agentless]


Antipova Anna

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Antipova Anna

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

Prerequisetes: 

Supported vSphere by Kaspersky Agentless solution
Usage of NSX version 3.2+
Deployed Kaspersky Agentless 6.1 Antivirus or/and Network Attack Blocker Appliance

Problem

Anew registration and Kaspersky Agentless 6.1 Antivirus or/and Network Attack Blocker Appliance deployment completes successfully.
By attempt to create Service Profile for Kaspersky Agentless 6.1 Antivirus or/and Network Attack Blocker fails with error
AntiVirus and Network Attack service registration might fail with the error "Service Definition id <ID> <Kaspersky Component> not found in MP

image.thumb.png.f728fe0d0f85fc965db164d43041c6ae.png

Root cause

NSX-T does not delete service references of Kaspersky Agentless 6.1 Antivirus or/and Network Attack Blocker Appliance

Solution

  • Through terminal like putty you need access to NSX-T appliacnce and launch the command 

           curl  -kG https://admin:<PASSWORD>@<nsx-t address>/policy/api/v1/infra/service-references

image.thumb.png.b527e26ce127bf1e54eb9690e4d0d4ef.png

The path value should be remembered for Kaspersky File Antimalware Protection and for Kaspersky Network Protection

  • Delete service reference by path value by launching the command

          curl -kX DELETE https://admin:<PASSWORD>@<nsx-t address>/policy/api/v1/<value of path>

image.thumb.png.10912cfa25c7c9e386d63e84a385d21f.png

  • After it delete previously created profile service for Kaspersky Agentless 6.1 Antivirus or/and Network Attack Blocker and create it anew
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