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(Android 10) I can't download anything from the web

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  1. Kaspersky Internet Security,  version
  2. Android (Android 10).
  3. cannot get any files to download from the web.
  4. just installed KIS, so I'm not familiar with the settings. 

Hello @bergy1022,  


  1. May we know the A10 manufacturer please?
  2. Does the A10 meet KIS Hardware and software requirements?
  3. When the KIS install & configuration were done, were all permissions granted? 
  4. Which browser has been selected for KIS, Internet? 
  5. When you attempt a download, are the any errors → please post full screen images, we need to see what you see please? 
  6. Since installing KIS, has the A10 been completely powered OFF & ON? 
  7. Is KIS Premium or Free? 

Please let us know?

Thank you🙏

Flood🐳 +🐋

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