After update lost some servers and double vpn

[duck-now]

On 11/28/2025 at 6:17 AM, Danila T. said:

Thank you for your kind wishes. We have done everything necessary.

What I was notified by email was only that Kaspersky had been working on changes to certain things around the time I had to install this update;  That it would cause some disruption for a while. None of your above-mentioned explanations and information were given in the email.  No mention of disappearance of double VPN. I ve now found the information I needed on this web page from you, which is detailed to some extent. I think these explanations should have been provided for the users of this VPN in the first place in order to avoid unnecessary confusions we have had here. I believe there are still more costumers like us out there all over the world, wondering what is going on with the VPN.  By the way, I am still waiting when this VPN will start running as its expected way. "Connection time out" keeps happening off and on as of now, when I send emails.  Thank you. 

  
--- The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates.  ---

P.S.  Driver "VPN WG Nt Adapter" keeps changing and I cannot make the settings of this driver in a certain way. (off topic)

Edited Friday at 04:56 AM by duck-now
typos

[Abtin]

On 11/28/2025 at 9:02 AM, Danila T. said:

Hello,

This is due to an update of the VPN infrastructure. 

• All VPN users will see a new agreement in the app which they need to accept.
• The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates.

That's the problem. They literally DOWNGRADED the whole VPN experience by changing from some company (Pango or something), to that of PureVPN, which now sucks, has less locations, has worse performance, no double hop, no Catapult Hydra (I miss it so terribly), and no manual WireGuard for a router/Linux, and I sincerely and strongly disagree with this whole decision. I just paid for another year of Kaspersky Premium for 5 devices, only for the VPN to sink low to hell not 6 days after. I really enjoyed the Catapult Hydra protocol, since it's the fastest I've seen so far. PureVPN seems like a terrible choice.

[aortelo]

On 11/27/2025 at 9:50 PM, Danila T. said:

Hello,

This is due to an update of the VPN infrastructure. The new infrastructure complies with the highest Kaspersky quality standards so our customers will continue to enjoy the same smooth VPN user experience. Updated service offers a consistently stable connection, full traffic encryption, and access to a wide range of locations – including all the most popular ones. We’re continuing to expand coverage and add new features in upcoming updates.

This is not a real solution. I used VPN to connect to several websites in  my home country, but now with the "improved" VPN, the PERU server has gone. For instance, I cannot use most of the government websites unless I connect through a Peruvian server.

Somebody has a real solution for this matter? 

[Alexander161]

В 05.12.2025 в 17:06, Abtin сказал:

В этом-то и проблема. Они буквально УХУДШИЛИ качество работы VPN, перейдя от какой-то компании (Pango или что-то подобное) к PureVPN, который теперь ужасен, имеет меньше локаций, худшую производительность, отсутствие двойного перехода, отсутствие Catapult Hydra (я так по нему скучаю) и отсутствие ручного управления WireGuard для роутера/Linux, и я искренне и категорически не согласен с этим решением. Я только что оплатил еще один год Kaspersky Premium для 5 устройств, и VPN окончательно сломался не через 6 дней. Мне очень нравился протокол Catapult Hydra, так как он был самым быстрым из всех, что я видел. PureVPN кажется ужасным выбором.

отсутствие ручного управления WireGuard для роутера/Linux. Я приобрел ключ на 5 устройств на год только ради этого, и это теперь не работает, как это может быть?