Adware detected - what is the best thing to do?

[Mister B]

Hello, everyone.

 

My kaspersky Total Security detected an .exe file as “not-a-virus:HEUR:AdWare.Win32.Generic”.

First of all, what is an adware? And would it be dangerous if I restore this file? Should I submit this file for a verification for false positive?

 

I thank in advance for any reply posted.

[Schulte]

Hello @Mister B,

 

In what kind of file was the adware found? In an installation package?

You can find an explanation of adware here:

What is Adware? – Definition and Explanation

[Flood and Flood's wife]

 

My kaspersky Total Security detected an .exe file as “not-a-virus:HEUR:AdWare.Win32.Generic”.

• what is an adware?
• Should I submit this file for a verification for false positive?
• ☢would it be dangerous if I restore this file?☢

Hello @Mister B, 

Regarding restoring the file, only Kaspersky’s Virus Lab expert’s can advise you if the file is safe or not, read & follow the guides below: 

1. Not-a-Virus: What is it? | Kaspersky official blog || Kaspersky Threats — Adware
2. Follow this guide: Kaspersky notification of detection, file or website detected.
3. Follow this guide: False detections by Kaspersky products. What to do?
4. Do not restore the file unless Kaspersky’s Virus Lab expert’s advise you to do so. 

Thank you🙏, 

Flood🐳+🐋

Hi @Schulte 🙇

[Mister B]

Hello @Mister B,

 

In what kind of file was the adware found? In an installation package?

You can find an explanation of adware here:

What is Adware? – Definition and Explanation

Hello, Schulte. It was found in an .exe file that execute a game

[Flood and Flood's wife]

Hello @Mister B,

Thank you for posting back & the information. 

1. Go to KTS Reports, find & save the report with the not-a-virus:HEUR:AdWare.Win32.Generic events.
2. Log a case with support, select either Chat or Email, select Malware, False Positive template, zip the detected file & password protect the zip archive with either malware or infected as the password → make sure you tell support the password, ask support to send the case to Virus Lab for them to determine if it’s a False positive; include the KTS Report. 

• Please share the outcome with the Community? 

Thank you🙏

Flood🐳 +🐋