Access website popups error - HEUR:Trojan.Script.Generic

[Lomitha]

when I try to  access our company website (www.elogiclanka.com) Kaspersky shows a error message and website does not load (blocked). 

error message HEUR:Trojan.Script.Generic

 

Could you please support to solve this issue ? 

[harlan4096]

Welcome to Kaspersky Community.

 

I can't reproduce that detection in my system, also when I try to access to that URL, I get this ?‍♂️

 

[Guest #37]

Hi,

Please review your website:

Opentip says clean: https://opentip.kaspersky.com/www.elogiclanka.com/

I can't reproduce that detection in my system with Kaspersky Plus v21.6.

Regards

[Wesly.Zhang]

Hello, @Lomitha

Please see the web-av report to check which web page object has been detected by KIS.

Regards.

[Jimmywick]

Remove suspicious and unknown software by using Windows Control Panel
Scan your computer with Kaspersky Virus Removal Tool
Disinfect browser’s shortcuts
Reset web-browser’s settings
Protect your computer from annoying ads and malicious sites

 

Regards,
J Wick