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2 badges against each displayed site.


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Posted

On occassion when performing a search 2 badges are displayed against each resulting site that is listed. Does anyone know what this means?

Posted

Hi, 

Welcome.

2 badges? Can you post screenshot? 

Only one badges for each website and it is called url advisor (grey means kaspersky has not check the website, red is dangerous Web and green is safe). 

Flood and Flood's wife
Posted

Hello @lee-sha

Thank you for the image👌

  1. Which Kaspersky Total Security version is installed → on the Windows Taskbar, rightclick the Kaspersky icon, select About ?
  2. Is the Kaspersky Protection extension, installed & enabled?
  3. Do the double icons show in every supported browser: Chrome, Firefox, Edge Chromium →  images 3 to 5?
  4. Has a browser Reset and clean up been done? 

Version & patch(x)

Kaspersky protection extension/Chrome 

Chrome

Firefox

edge Chromium

 

 

Please let us know?

Thank you🙏

Flood🐳 +🐋

Posted

Hello,

 

while we are still waiting for a answer with more detailed information, could you suggest why is that so? What could be the reason for the second badge? If it is not possible to provide an answer without the more detailed information, i can understand. I am just curious.

Posted

@antiTrojan ? Please remove and reinstall the Kaspersky Browser extension(s) and restart Browser ?

Posted

Hi, @lee-sha , 

Do you use any tools that monitor the traffic, e.g. something like AdGuard?

Does disabling third party extentions in browser help fix the issue?

Does the issue occur in incognito mode in browser? Chrome: press Ctrl+Shift+N, Firefox: press Ctrl+Shift+P to open an incognito tab.

Regards,

Igor

Guest
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