#1259 transport level error connection has been terminated

[Mohamed Firthose]

I installed the new package in my computer when i check with server synchronization in the Kaspersky but not synchronization server to computer.

 

 

#1259 transport level error connection has been terminated.

 

Please help these issues 

 

 

 

[Arian.Mohammad]

what version do you use? Are you using DP? Is there a proxy in between? 

can you do klnagchk and put the results here?

[Mohamed Firthose]

Hai Mr arian 

we are using the Kaspersky Endpoint security 12.3.0.493 this version . there is no proxy in between.

Dear Mr arian,

Can I have your mobile number or email id.

Edited December 13, 2023 by Mohamed Firthose

[kasper67]

Hello
can you please mention the version you currently using?

[JL - KL DACH]

Am 13.12.2023 um 13:40 schrieb Mohamed Firthose:

Hai Mr arian 

we are using the Kaspersky Endpoint security 12.3.0.493 this version . there is no proxy in between.

Dear Mr arian,

Can I have your mobile number or email id.

Hello,

the transport error you get is not from KES but Network Agent trying to connect to the KSC or Adminserver.

Please check that port 13000 is open and the Administrationserver mentioned in the output of klnagchk.exe tool is reachable. 

You will find further information using it here:

Main installation scenario (kaspersky.com)

Why the Network Agent for Windows fails to connect to the Administration Server (kaspersky.com)

 

Thank you in advance

Best Regards

 

[Mohamed Firthose]

This issues has been resolved. I have idea for fix the issues