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无法更新

事件: 补丁安装失败
结果: 补丁安装失败
名称: 注意! 您的计算机上存在与 Kaspersky Endpoint Security for Windows 不兼容的软件。若要继续执行安装,请先卸载这些应用程序。 安装时发生严重错误
对象类型: 文件
对象名称: kes_win.msi
大小: 0.00 KB
用户: PUOD-DCQZ39\Administrator
用户类型: 活动用户
发布日期: 今天,2022/6/11 20:38:00

 

 

Featured Replies

Hello,

这个问题需要查看产品安装log文件。

Hello,

Installation and removal trace files are created automatically in Kaspersky Lab products. By default, the files are saved to the %temp% folder (usually C:\Windows\Temp or C:\Documents and Settings\<profile name>\LocalSettings\Temp) with the names of the following type:

  • kl-install-yyyy-mm-dd-hh-mm-ss.log
  • kl-setup-yyyy-mm-dd-hh-mm-ss.log

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