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我的window系统因为卡巴斯导致蓝屏 [MOVED]

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我的电脑最近经常因为卡巴斯导致蓝屏这个怎么解决,蓝屏错误信息:百度网盘:链接:https://pan.baidu.com/s/1W45ciTvzr9eW9L_qy08yGQ 提取码:m62h 

 

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根据您反映的情况,需要您帮助我们抓取一下出现问题计算机的系统日志,以便我们来进一步分析,请您按照以下步骤操作:
1 将以下链接 http://media.kaspersky.com/utilities/ConsumerUtilities/GetSystemInfo6.2.zip 下载到您本地的电脑中。

2 解压档案文件 GetSystemInfo6.zip。

3 在有问题的计算机上运行解压后的 GetSystemInfo.exe ,点击“Accept”。

4 勾选界面中的“Include Windows Event log”选项,点击程序主界面右侧的绿色三角按钮,等待工具工作结束。

5 创建成功后,弹出创建成功界面,关闭GetSystemInfo窗口。

6 请将桌面上生成的报告文件压缩包(例如:GSI6_XXXXX_XXXX_XXXXX_2017_10_13_10_54_26.zip)以邮件china-support@Kaspersky.com附件的形式发送给我们分析。    

Hello,

你的计算机的 CPU 用的是 AMD 还是 Intel 的?

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