Typically when I install the Kaspersky Endpoint Security Cloud for Business, I download the application from the cloud.kaspersky.com website and install it via the distribution package for Windows. Usually this happens without any issue.
Recently, I had to troubleshoot issues with installing Microsoft Office 365 and the Office installer wasn't running correctly. I had already installed Kaspersky prior to Office 365. To ensure that KESC wasn't blocking the installer (after numerous tries of other methods), I decided to uninstall Kaspersky and selected not to save any data.
Once I had rectified the issue with Microsoft Office 365, I reinstalled Kaspersky. It installed successfully but the taskbar notification icon reads that 'Application is not activated'. I can't for the life of me find where to locate any kind of License key to input into the application to activate it.
This problem is true for the 2 most recent brand new laptops that I had provisioned. Both had Kaspersky installed which I subsequently uninstalled for troubleshooting and now reinstalled again. Both machines exhibit 'Application is not activated'. How do I resolve this?
My organization has spare licenses for issue. I don't know how to 'reconnect' the device to get the 'license'. Need help.
Kaspersky Endpoint Security Cloud says it 'Application is not activated'
in Kaspersky Endpoint Security Cloud
Posted
Hi,
Typically when I install the Kaspersky Endpoint Security Cloud for Business, I download the application from the cloud.kaspersky.com website and install it via the distribution package for Windows. Usually this happens without any issue.
Recently, I had to troubleshoot issues with installing Microsoft Office 365 and the Office installer wasn't running correctly. I had already installed Kaspersky prior to Office 365. To ensure that KESC wasn't blocking the installer (after numerous tries of other methods), I decided to uninstall Kaspersky and selected not to save any data.
Once I had rectified the issue with Microsoft Office 365, I reinstalled Kaspersky. It installed successfully but the taskbar notification icon reads that 'Application is not activated'. I can't for the life of me find where to locate any kind of License key to input into the application to activate it.
This problem is true for the 2 most recent brand new laptops that I had provisioned. Both had Kaspersky installed which I subsequently uninstalled for troubleshooting and now reinstalled again. Both machines exhibit 'Application is not activated'. How do I resolve this?
My organization has spare licenses for issue. I don't know how to 'reconnect' the device to get the 'license'. Need help.