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Trang Tran
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Posts posted by Trang Tran
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Hello, thank you for your suggestion. I have changed the setting as you suggested, but the issue still persists. Do you have any other suggestions?
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Hello,
I have encountered an issue with Kaspersky, and I don't see similar issues here. I cannot log in my Zoom account and access my company's VPN when Kaspersky protection is on. Originally I didn't know the issue lies in Kaspersky. I got messages from both applications that there is no internet connection. However, my phone is connected to the same internet network. I also tested the internet on my other laptop, which doesn't have Kaspersky and it can log in Zoom and access my company's VPN without any issue
Then I disabled Kaspersky protection to check whether the issue lies here. Surprisingly, I can log in my Zoom account and access my company's VPN again. I also got notification from Facebook Messenger app on my laptop (I didn't notice earlier that I have stopped receiving notification)
My OS: Windows 11, version number of Kaspersky Total Security: 21.3.10.391 (j)
Note that I didn't encounter this issue before. Previously I can log in Zoom, establish connection with my company's VPN, receive notification from Messenger when Kaspersky protection is on. Now, I have to pause the protection for normal operation. I noticed this issue for the past 2 weeks, but only found the culprit last week. Could you please advise what to do with this issue? Thank you
Kaspersky blocks Zoom, Messenger Notification, Access to VPN
in Kaspersky Total Security
Posted
Sure thanks. I will contact Kaspersky Support and update the outcome