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@Berny Thanks, I've just checked the article and the possible causes suggested do not apply. Would it help if I run Kaspersky GSI and attach the results?

Thanks @Flood and Flood's wife for the quick suggestion. I followed the steps but unfortunately it did not help. I tried twice afterwards and it's the same outcome: stuck at 87% and it kills my internet connection. try1 try2

Hello, I have a peculiar problem with Kaspersky Internet Security (v21.3.10.391). When I attempt a full scan, it eventually gets stuck at exactly 87% progress (does not complete even when left running overnight) with no error or anything. When I try and check what's up, the computer has no connection to the internet. Chrome reports DNS_PROBE_FINISHED_NXDOMAIN. Running Windows network troubleshooter cannot identify the no connection problem (connected via ethernet cable). The only solution at that point seems to be just stopping KIS scan and restarting the PC. Out of the ~3 attempts I did since January of this year, this same thing happened 2 times and 1 completed with no issue. I had never run into this problem using the same KIS installation and PC prior to that. I'm running Windows 10 21H2. I was not able to find anything when I searched online so I figured I'd ask on the forums. I'd appreciate any feedback on what might be causing this and how to fix it. Thanks in advance.

I’m having exactly the same issues as in this post. Reinstalling because of missing context menu options. Right now I’m unable to remove the old version because it says “Application update is in progress.” @312_ramos were you able to resolve the issue?