[virus in eml file detect only with manual scan and not real time scan, Why ?]

i send my question to support team

and this is their answer

 

“Thank you for your patience. We have just received a response from our experts. This behavior has been tested, and we registered it as a bug. As soon as we receive a response from our developers, we will notify you. Please wait.”

[virus in eml file detect only with manual scan and not real time scan, Why ?]

I am not convinced

so its name must not all files

its name must specific file

[virus in eml file detect only with manual scan and not real time scan, Why ?]

dear @harlan4096 

your answer is good

but imagine when you have share folder that all users save their eml file in that folder, when mcafee install, eml file scan and when virus found inside it, clean and delete

but when kaspersky install, can not scan and users can send eml file with virus in it so easy

why ?

this is not good, i want my system resource is used very high, i have not problem with that, but kaspersky scan all file, not selected by itself

my boss like mcafee and i love kaspersky, but in this situation i lose this game because kaspersky not scan all file and my boss winner, WHHHHHHHY ?

this is so bad

[virus in eml file detect only with manual scan and not real time scan, Why ?]

thanks @Friend 

but i set both ( iSwift, iChecker ) to disable and test with new name and location with high setting but is doesnt detect againt

heuristic analyzer is not for a file that has got a virus, heuristic analyzer  is for file execute and check and track their file and area that is access and modified and then if is harmful must be restore and or alert to user that file is harmful, but this file not execute and kaspersky when manual scan detect as trojan inside it. so antivirus must be detect that file when select high setting and all file selected.

[virus in eml file detect only with manual scan and not real time scan, Why ?]

dear @harlan4096 

i have both mcafee and kaspersky

when mcafee set all file scan, then when extract eml file, the file is detected

but when kasper is on all file scan, kaspersky not scan eml

this is my question, why kaspersky all file scan doesnt work ?

you can test with mcafee, my problem is only kaspersky or other antiviruses has got option to all file scan, but this option doesnt work, why ?

why mcafee all file scan works ?

i would like someone explain why ? and can solve the problem that kaspersky scan my all my files, not only that file his like to scan.

thanks a lot for your test

[virus in eml file detect only with manual scan and not real time scan, Why ?]

i send the link to dear @harlan4096 

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hi dear @harlan4096 

i know what option you speak about that and i set this option too

but it doesnt detect that eml file

you can test file that i attach in first my send message

 

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hi again dear @Berny 

thanks a lot

i hope some people can help me for this problem in this community forum

i send my question to support team and i wait for their answer

 

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hi @Berny  again

 

SHA256 of my file is : d98dff28b9d7947431da8d35cdf54e9b1acee32282f41446a1079298a2d8f987

 

you can test with hash calculator

 

 

 

 

and when you upload into virustotal.com it detect that

 

 

 

 

 

you must set security level of scanning to high to detect eml file with right clickscan

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hi @Berny 

so i use advanced version

do you know why kaspersky does not detect eml file after extract and when you scan manually find attachment virus ?

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hi @Friend 

i set that option too at the first of my test

but does not solve my problem and kaspersky does not detect file again

[virus in eml file detect only with manual scan and not real time scan, Why ?]

i dont have premium trial license

[virus in eml file detect only with manual scan and not real time scan, Why ?]

thanks for you replying

but my question is very clear

i dont speak about outlook

why mcafee all file scan setting, when i extract file , detect attachment virus but kaspersky does not detect that and must right click and manual select scan ?

how can i tune kaspersky to detect that file

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hello again

1 = my os is windows 10 1909 (build 18363.535) 

2 = KIS is kaspersky internet security 20.0.14.1085(g)

3 = that eml file is for export mail in kerio connect mail server

4 = why would you like this ? this is not common, excuse, some my system trace file is in this report and i dont like that, excuse

5 = kaspersky install in trial version for test and 26 days left

 

[virus in eml file detect only with manual scan and not real time scan, Why ?]

hello to every body

i have got a big problem

i received an email that has got attachment and i save that email in eml file and after that for better test i zip that file and test with some antivirus

1 = when i upload eml file into virustotal.com then antivirus scan and alert that file has got a virus

2 = i install mcafee virus scan enterprise edition in virtual machine and update that, and when i extract eml file from zip file, mcafee detect and delete eml file, and i check mcafee settiong is set on all file scan.

3 = i install kaspersky internet security and update that, check setting and all file scan is enable, when i extract zip file kaspersky does not alert any virus, but when right click on file then click scan for virus, then kaspersky alert virus found

 

now question is , when kaspersky setting is set on all file scan, why kaspersky does not detect that eml file and only when right click and then scan click, after that it detect eml file that contain attachment virus ?

 

is that any setting to enable for detect virus in eml file in real time protection enable ?

 

For security reason i send that file in zip file [REMOVED BY MODERATION] 
that has got password 123