Have just had exactly the same thing happen to me using KIS the normally green Kaspersky green shield was red and a Subscription problem was highlighted despite my subscription still having 222 days to run before it expires! I tried to add the activation key again manually to no avail. As a last resort I clicked to update the Database, which went through ok then sanity returned and the red shield returned to a reassuring green once more.
Had updated the databases only yesterday so cannot understand why this happened and hope it is not a problem due to the situation with Russia and Ukraine.
Kaspersky usually runs smoothly so this came as a bit of a shock.
I have the very same issue. Updating Database or Modules just fails.
Never had this issues before.
I have 45 more subscription days of valid license and the program can't update anything. It just keeps selecting new update source and fails.
Kaspersky Total - Subscription: problem found
in Kaspersky Total Security
Posted · Edited by chernaruski
I have the very same issue. Updating Database or Modules just fails.
Never had this issues before.
I have 45 more subscription days of valid license and the program can't update anything. It just keeps selecting new update source and fails.