Banna6699

Thank you very much! Much appreciated

Ok, I found out what the matter was... I was on my VPN with a US IP address. Since Kaspersky is leaving the US the support page for whatever reason has ceased to work hahaha...

Yes this example of the second part, I also completed but did not go into such detail as I was just trying to get into a chat. But I need to send an email I will make it more detailed like the example you provided Yes, I do see that I only have the email option now from the link that you provided. I guess this is the only way to be certain if it's possible to do. Strange that the chat doesn't work but much appreciated. I will check and see if the email option has an issue as well or not I completed the email from the link that was provided but I did not receive any sort of confirmation that the form completed...

Yes, I followed everything correctly. Here is what I got as a result. Also tried on two different browsers

Yes, I have already done this when I tried the chat method, however when I did this and filled in the information asking for details such as my email and activation code related to the matter it did not bring me to a chat. I am assume for whatever odd reason trying to connect to chat/email/phone its bringing me to the same template but not confirmation whatsoever

Hello, I came to this forum to ask when I originally purchased a 2 year US KTS license I resided in the US. But now that I have resided in Asia(Thailand) for the past year, will this whole matter affect me as I don't have a US IP anymore? I got the UV update but immediately deleted it as I did not want it and it does not apply to me anymore as I don't like in the States. Is it possible to transfer my remaining license to my current region of residency or will I have to eat the remaining days and get a new license for my new region? Thanks