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Cannot Update KIV 2013

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It has been one week that I am trying to update my KIV 2013 without success.


This problem started when the KIV 2012 was about to expire.

I thought it has something to do with the expiration.


Then purchased KIV 2013 CD and installed it.


But to my total dissatisfaction the problem still persists. I tried most of the options in these forums but no help.

Attaching the report too here.


Please help. Only option for me otherwise is to buy another Antivirus.


Attaching GetSystemInfo file link here too.



Edited by Tisa96

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Welcome to the Kaspersky Lab forum!


Please see: http://forum.kaspersky.com/index.php?showtopic=219110


Are you using Kaspersky Update Utility 2.0?


This section of this forum is for Kaspersky Update Utility 2.0


If you are not using the Kaspersky Update Utility 2.0, then please do not post in this section.


If you have issues with Kaspersky Internet Security update, or Kaspersky Anti Virus update, or Kaspersky PURE update, or Kaspersky for Mac update, or Kaspersky Business

product update, or Kaspersky for Small Office product update, then please review the various sections of this forum first, then please post in the correct section of this forum.


Please see the small print that is located at the bottom of this message.

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