Jump to content

Search the Community

Showing results for tags 'Solved'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • English User Forum
    • Support News
    • Protection for Home Users
    • Protection for Small Offices
    • Protection for Business
    • Protection for mobile devices
    • Protection for Mac computers
    • KasperskyOS
    • Kaspersky Update Utility
    • Kaspersky Anti-Ransomware Tool for Business
    • Kaspersky Anti-Ransomware Tool for Business 3.0
  • Beta Testing
    • Consumer Products Testing
    • KSC 11 and KES 11.1 beta testing
    • Anti-Ransomware tool
    • Updatable modules beta-testing
    • Mobile Products Beta-testing
    • Finished beta-testings
  • Для русскоязычных пользователей
    • Новости техподдержки
    • Защита для домашних пользователей
    • Защита для малого офиса
    • Защита для корпоративных пользователей
    • Защита мобильных устройств
    • Защита Mac компьютеров
    • KasperskyOS
    • Приобретение и выбор продуктов Лаборатории Касперского
    • Борьба с вирусами
    • Борьба с SMS вымогателями-блокерами и шифровальщиками
    • Kaspersky Update Utility
    • Kaspersky Anti-Ransomware Tool для Бизнеса
    • Kaspersky Anti-Ransomware Tool для Бизнеса 3.0
  • Бета-тестирование
    • Тестирование продуктов для дома и малого бизнеса
    • Тестирование KES 11.1 и KSC 11.
    • Тестирование утилиты Kaspersky Anti-Ransomware
    • Get System Info
    • Бета-тестирование продуктов для защиты мобильных устройств
    • Бета-тестирование обновляемых модулей
    • Список актуальных бета-тестирований
    • Завершенные бета-тестирования
  • AVZ
    • Основной раздел AVZ
    • Ошибки программы AVZ
    • Пожелания к новым версиям AVZ
  • Suggestions // Предложения и пожелания
    • Forum suggestions // Предложения по форуму
  • Deutschsprachiges Benutzer-Forum
    • Schutz für Heim-Anwender
    • Schutz für kleine Unternehmen (KSOS)
    • Schutz für Unternehmen
    • Vorschläge für bestehende und zukünftige Versionen von KL Produkten
    • Treffpunkt der deutschsprachigen Beta-Tester
    • Schutz für Mobile Geräte
    • Allgemeine Themen
  • Forum des Utilisateurs Français
    • Discussion générale
    • Protection pour les Particuliers
    • Protection pour les Entreprises
    • Protection pour les Petites Entreprises (KSOS)
    • Protection pour les Smartphones et Tablettes
    • Produits en Beta Test
  • Forum para usuarios hispanohablantes
    • Protección para usuarios domésticos
    • Protección para Pequeñas y Medianas Empresas
  • Forum in italiano
    • Info commerciali e comunicazione
    • Protezione per utenti Home
    • Protezione per utenti Business
  • Fórum Brasileiro
    • Proteção para usuários domésticos
    • Proteção para Pequenas e Médias Empresas
  • Brasil beta-testing
    • Teste dos produtos KSC e KES
    • Teste de produtos Kaspersky dedicados para servidores
    • Teste para Produtos Mobile
    • Proteção para computadores MAC
  • Forum pentru utilizatorii români
  • Nederlands Gebruikersforum
    • Producten voor thuisgebruikers
    • Zakelijke Oplossingen
  • Stop GPCode
  • Türkçe Forum
    • Ev Kullanıcıları için Koruma
    • Küçük Ofis için Koruma
    • Kurumsal İşletmeler için Koruma
    • Mobil Cihazlar için Koruma
    • Mac için Koruma
    • Genel Forum
  • 中国用户论坛
    • 个人用户产品
    • Beta 测试
  • 日本語フォーラム
    • コミュニケーション
    • 個人向け製品
    • 法人向け製品
  • Public Testing

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Found 467 results

  1. Greetings, During the installation of stand-alone package of KES 11, Network agent install successfully but KES application gets failed with error "Fatal error during installation. (You must restart your computer before proceeding with the installation.), even after multiple restart same error appears. I have executed KAVREMOVER also and then installed but same issue occurs, also installed KES 11 package downloaded from Kaspersky website but still that does not install with this error : "kaspersky error 27300. error installing driver klhk.sys_x64_nt602". Snaps are attached herewith. Kindly guide for this issue. Thanks
  2. Hi all I have problem with Network Agent that always changing GPO settings in Registry. I specified WSUS Server IP address in GPO and linked to the computers OU. But when I run the Kaspersky Network Agent then NA changes Windows Update policy settings to "localhost" - Kaspersky is not the WSUS server. Disabled. Anything else that I can do ?
  3. Hi All, What is the defined period that KSC will consider server has not been scanned for long time. Because I am getting the the following message every week "Virus Scan has not been performed for a long time." despite that there scheduled weekly full scan task. Summary: Application Version number Update Installed Kaspersky Endpoint Security 10 Service Pack 2 for Windows 10.3.0.6294 MR1 Kaspersky Security Center 10 Administration Server 10.4.343 N/A Kaspersky Security Center 10 Network Agent 10.1.1.18 N/A Kaspersky Security Center 10 Network Agent 10.4.343 SF1 Kaspersky Security for Virtualization 4.0 Light Agent - Protection Server 4.0.46.8060 N/A Kaspersky Security for Virtualization 4.0 Light Agent for Windows 4.0.46.281 N/A
  4. I have a few devices running KES 10.3.0.6294 and KES 11.0.x.x that sometimes are unable to have their tasks started from inside the device properties dialog. Devices are accessible On the local network Same version of network agent as other machines on the network that don't have the issue. I've checked "Do not disconnect from administration server", which has worked for 2 out of 10 that are experiecing this issue I won't accept "please update to the latest version" as an answer because older versions are working fine, other devices on the same version are working fine.
  5. I have two SVMs that continually flag themselves with a critical status due to this condition, but all of my Light Agents that communicate with these SVMs are always scanned and updated. How can I troubleshoot this issue? SVM Network Agents - 10.5.0.40 SVM Light Agent Protection Server - 5.0.52.9370 Linux Light Agent 5 devices - 5.0.52.11480 Linux Light Agent Network Agents - 10.5.040 Windows Light Agent 5 devices - 5.0.52.677 Windows Light Agent Network Agents - 10.4.343
  6. I have tried to deploy installation package and also manually install on my client PC and keep error "The install AES56 encryption libraries do not correspond to the AES-256 libraries this package". Anyone experienced on this issue please kindly advise, how could I fix this ? I have uninstall and reinstall with a new package already, but the problem is still exist. Appreciated your response and help this.
  7. Hey Guys, I seem to be having an issue on a few computers on my network when I include 'My email' in the scan scope for my weekly scan. If 'My email' is excluded from the scan, it completes fine. Essentially the issue is that the scan seems to stall or get stuck on particular emails and the users end up cancelling the scan when they arrive back the next day (10 hours after the scan had started). The scan is being run under the users account on the machine and it does scan their emails. Computer information is as follows: Windows 10 - v1803 (build 17134.285) KES - v11.0.0.6499 Network Agent (and KSC) - v10.5.1781 Microsoft Office 365 Pro Plus - v1803 (build 9126.2282) I have attached a screenshot of the logfile to show you (keeping sensitive information out of it). This particular scan started at 10pm and as you can see even at 8:44am when they arrived to work, the scan had stalled scanning the emails. If there is any other information you need, please let me know.
  8. bunger

    Latest Versions?

    I just upgraded to KSC v10.5.1781 and am trying to determine which version of KES I should push out to the workstations ( they are all currently running v10.2.5.3201). What is the recommended version of KES that I should use with this build of KSC?
  9. I need to run the GSI tool in the background of a machine, as not to disturb the user. I've noticed that running the script silently/remotely doesn't out messaging of how much progress has been made during the GSI process. Is there any option such as C:\Users\whatever\GetSystemInfo.exe /silent /verbose /output C:\report.zip ?
  10. I've inherited KSC setup at my company and I'm trying to leverage Microsoft WSUS vs. KSC. However, every time I update GPO on the target server, the WUServer and WUStatusServer registry entry keeps changing back to http://localhost:1550. I've confirmed via process explorer that it is KSC that's changing the entries back. Is there a more permanent way to disable WSUS in KSC? I'm still new to the administrative interface and doing my best learn quickly but there are some things I just can't figure out by clicking on things I'd appreciate any help I get, thank you. -Mike
  11. 2018-09-15 11:03:47 192.168.x.x tcp 192.168.x.x:64645 -> 66.110.49.6:80 MALWARE-OTHER Executable control panel file download request (1:33941:3) (+0) 2018-09-15 11:03:14 192.168.x.x tcp 192.168.x.x:49378 -> 66.110.49.4:80 MALWARE-OTHER Executable control panel file download request (1:33941:3) (+0) 2018-09-15 11:02:52 192.168.x.x tcp 192.168.x.x:64025 -> 4.28.136.54:80 MALWARE-OTHER Executable control panel file download request (1:33941:3) (+0) We received these alerts from our FirePower devices over the weekend for about 30 devices on our network. Can someone please provide detailed information on why we received this False Positive? Or are Kaspersky products doing some shady stuff in the background? This will help us decided whether or not to renew our agreement with Kaspersky next year. Thank you.
  12. Hi Everyone, one of our client is facing some issue in removal of Light Agent 3. actually, to remove/uninstall any kaspersky product need their plugin, unfortunately there is no plugin for LA 3, only LA 4 plugin is available and installed on KSC server. we have an option to remove/uninstall manually from control panel, but don't want to remove manually because they have no of servers. Plugins for LA 3 are not available on support portal only LA 4 and 5 plugins are available. So, if anyone have LA 3 plugin .exe file then please share with me.
  13. Image attached. I've stepped through KLMS/KLMSUI setup and am testing. Why am I getting errors with no justification?
  14. derekchen

    About update Utility

    For some reason KSC cannot connect to the Internet. I have to use the update tool to download the file and place it in KSC for update. But I use the LA5 & AL5 solution Update source cannot select a location other than KSC So I will update the file to download the KSC file and update the update source specification. The job will always fail to show that update.xml could not be found but the file is always in the directory. I used the public method to update via http://x.x.x.x :8060\public. Work can be done, but there are errors that many components cannot compile. I found that this tool can only be used to update the client, not to KSC as an update target. 1. What should I do if I am in this situation? 2. Does the KSC updated project depend on the installed plug-in to determine which files are downloaded by the server? PS :  KSC : 10.5. 1781 & LA: 5.0.52.467 AL: 5.0.176
  15. Emmanuel Eto

    DEPOLYMENT ISSUE

    this is what have been facing on KSC 10 when deploying to the clients. this is the error message its giving me. please i need help.... thanks in advance (Kaspersky Security Center 10 Network Agent (10.5.1781): Shared folder "\\192.168.1.89\admin$" is unavailable for the following accounts: XOWN\Administrator, <Current Administration Server service account> (Access is denied.) Cannot download the installation package through Network Agent because it is not installed on this device.)
  16. Hello everybody, I have a problem with the client PCs not playing audio after installing KES 11.0.0.6499 on Windows 10 1709. The problem occurs right after restart after installation. A red X will appear at the speaker icon in task bar area with the message "There is no audio output device installed". In Device Manager, the audio device has an orange triangle with an exclamation mark symbol. Under properties stands I suspect it refers to: [HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4d36e96c-E325-11CE-BFC1-08002BE10318}] "Class" = "MEDIA" "UpperFilters" = "ksthunk klpnpflt" Deleting the UpperFilters for testing does not help, as they are immediately reinserted. I just found that possibly the KES 11 function "program monitoring" or "program control" intervenes. Where that was actually more targeted towards the webcam / stream. I deactivated these two functions, because I found no point where you can explicitly allow audio, and restarted. However, that brings no improvement. Also under known problem or similar I could not find anything. Does anyone of you have the problem and / or possibly a solution?
  17. Dear support KAS I already used KAS Center version (10.4.343) and KAS Endpoint in client (10.3.0.6294) Issue: Laptop (Hostname- AAVN-LAPTOP32) was reinstalled Windows. After the installtion was finished, I add device in KAS Center : Name of Laptop is AAVN-LAPTOP32. It is right name 2st: (After reinstall Windows) Name of Laptop is AAVN-LATOP32~~37233xx and it is critial I want add device is right name in KAS Center. How to clean cache (Attach Image) Kindly help me fix this issue
  18. Greetings, There is a need in the organization to block the Incognito mode of browsers so as to prevent users from accessing forbidden websites without logging their details. Kindly suggest the method for blocking it through Kaspersky. Thanks
  19. Hello I am currently on KSC 10.5.1781 and network agent 10.5.1781. Workstation 11.0.0.6499 and server version 10.1.0.622. My question is, When I go to KSC admin server >Advance>Application Management >Software updates I see 2 entries in there waiting for approval. One is Patch B for for Administration Console (10.4.343) of Kaspersky Security Center and the other is Patch B for Network Agent (10.4.343) of Kaspersky Security Center. I am assuming I don't need these because my current versions are above 10.4.343. If that is the case how do I remove these out of that area. Thanks
  20. Since last week, the ksc application management shows some interesting software like armory and gpg4win. This is the kind of software, I do not assume on a company network. I want to know, on which device Kaspersky found the software itself. Within the software details, I do not see which device is associated. Any hint is welcome : )
  21. hello everyone. this is my first post to this forum. i got a clear question: can we have kaspersky free anti virus on clients and then manage them with administration console? i ask this since for financial reasons we can't renew our f-secure business now. thanks.
  22. Hi, I use the KSC in the internal network as an WSUS. I have a second isoltated network with an update agent on a server within this network. All clients within this network have no internet access nor access to the main internal network. They are all getting their kaspersky updates from that update agent. My question: Do they also get their windows updates from that update agent or do they need to contact the KSC-WSUS-Server in the main internal network? thank you kind regards Dirk
  23. KSC & KES11 disable policy damed
  24. Hello Kaspersky Team Kindly please scan my website ****************************** Thank you and best regards
×

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.