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Found 302 results

  1. Hello, We have been running a Direct Access server for a couple years without problems. We switch to Kaspersky Endpoint Select a few months ago and since then Direct Access users can barely access local ressources. The connexion to the Direct Access is OK and I see the clients but they cannot use rdp (or it connects then stops), printers ("unable to print, an error occured during print")... EDIT : Clients are on latest Windows 10, Direct Access server on Windows 2016 Server, Kaspersky Endpoint Select I tried to : disable Kaspersky AV disable scan port 443 add %SystemRoot%/system32/svchost.exe to trusted application and check do not scan trafic Any help will be appreciated. I would like to stick with direct access
  2. Dear sir, i am facing a slowness on Outlook application after installing KES 11, it hangs when moving from email to email , and on start up take much time to load, whenever i disable mail threat protection it works fine. but i don't want to disable this feature, any info please, thank you.
  3. Dear Team, Please can anyone share with me link on how to install Kaspersky web console. Thank you.
  4. Hi, how to find report in ksc10sp3 on devices without vulnerability. I want the list of devices those do not have vulnerability. please share me the step by step screenshots. BR
  5. HI, Just had this pop up on 9 machines running KES 10 / (out of approx 440 in total) Comes up as Trojan.Multi.Accesstr.a running in memory - advanced disinfection required and fails on all machines. All machines reporting this started after 30/08/18 - 16:30GMT Upgrading infected machines to hasn't enabled disinfection, but none of our machines are so far infected Not being detected by any servers running or Any thoughts?
  6. Hello, What port do I use in station machine to navigate through Kaspersky Web Traffic Security?
  7. Unable to install Kaspersky Light Agent 4.0 fatal error during installation. Warning! Some application on your virtual machine are incompatible with Kaspersky Security for Virtualization 4.0 Light agent. to proceed with the insatllaion, remove those applications. Command to perform bypass installation in light agent 4.0 ? Windows 2012 sever.
  8. Hi I have a fresh, clean, working (not in production) installation of KSC 10 (10.5.1781) along with associated Web Console. I downloaded the latest 11 beta build (as at time of this post) and upgraded. KSC went OK, but there's an issue with the Web Console in that it installed alongside the existing version without removing/upgrading the 'older' one. If I uninstalled Web Console 11, and also Web Console 10 and started again with v11- it installs, but there seems to be no Apache bundled into the installation. Before I start again, are there any instructions on installation of the Web Console Beta and what to do, what not to do, what to expect etc.? I couldn't find anything detailed, but please do point me in the right direction if I've missed anything. Cheers, James
  9. When I try to backup files, the kaspersky program does run the process but when I check the dropbox, there is nothing in the folder, just a file that says backup.db
  10. Hi All, We use Windows Server 2016 server edition of Kaspersky When scanning a file which contains multiple objects such as images in pdfs or fonts etc then the scanning takes several minutes. I have copied the results of a test pdf below which we scanned via command line. The CPU for the process is 0% during the delay. Of course if we scan again then iSwift means the file is 'scanned' quickly. My guess is possibly a a file folder being scanned/locked by the Kaspersky background process? How can I troubleshoot this? Thanks in advance. 2018-12-21 11:27:19 Scan_Objects$25141 starting 1% ; --- Settings --- ; Action on detect: Ask user ; Scan objects: All objects ; Use iChecker: Yes ; Use iSwift: Yes ; Try disinfect: Yes ; Try delete: Yes ; Try delete container: Yes ; Exclude by mask: No ; Include by mask: No ; Objects to scan: ; "C:\TestDir\SampleTest.pdf" Enable=Yes Recursive=No ; ------------------ 2018-12-21 11:27:19 Scan_Objects$25141 running 1% 2018-12-21 11:27:23 C:\TestDir\SampleTest.pdf archive PDF 2018-12-21 11:27:27 C:\TestDir\SampleTest.pdf//data0000 ok 2018-12-21 11:27:32 C:\TestDir\SampleTest.pdf//data0001 ok 2018-12-21 11:27:38 C:\TestDir\SampleTest.pdf//data0002 ok 2018-12-21 11:27:44 C:\TestDir\SampleTest.pdf//data0003 ok 2018-12-21 11:27:48 C:\TestDir\SampleTest.pdf//data0004 ok 2018-12-21 11:27:53 C:\TestDir\SampleTest.pdf//data0005 ok 2018-12-21 11:27:58 C:\TestDir\SampleTest.pdf//data0006 ok 2018-12-21 11:28:02 C:\TestDir\SampleTest.pdf//data0007 ok 2018-12-21 11:28:07 C:\TestDir\SampleTest.pdf//data0008 ok 2018-12-21 11:28:11 C:\TestDir\SampleTest.pdf//data0009 ok 2018-12-21 11:28:16 C:\TestDir\SampleTest.pdf//data0010 ok 2018-12-21 11:28:20 C:\TestDir\SampleTest.pdf//data0011 ok 2018-12-21 11:28:25 C:\TestDir\SampleTest.pdf//data0012 ok 2018-12-21 11:28:30 C:\TestDir\SampleTest.pdf//data0013 ok 2018-12-21 11:28:35 C:\TestDir\SampleTest.pdf//data0014 ok 2018-12-21 11:28:40 C:\TestDir\SampleTest.pdf//data0015 ok 2018-12-21 11:28:45 C:\TestDir\SampleTest.pdf//data0016 ok 2018-12-21 11:28:50 C:\TestDir\SampleTest.pdf//data0017 ok 2018-12-21 11:28:54 C:\TestDir\SampleTest.pdf//data0018 ok 2018-12-21 11:28:59 C:\TestDir\SampleTest.pdf//data0019 ok 2018-12-21 11:29:04 C:\TestDir\SampleTest.pdf//data0020 ok 2018-12-21 11:29:09 C:\TestDir\SampleTest.pdf//data0021 ok 2018-12-21 11:29:14 C:\TestDir\SampleTest.pdf//data0022 ok 2018-12-21 11:29:20 C:\TestDir\SampleTest.pdf//data0023 ok 2018-12-21 11:29:25 C:\TestDir\SampleTest.pdf//data0024 ok 2018-12-21 11:29:30 C:\TestDir\SampleTest.pdf//data0025 ok 2018-12-21 11:29:35 C:\TestDir\SampleTest.pdf//data0026 ok 2018-12-21 11:29:40 C:\TestDir\SampleTest.pdf//data0027 ok 2018-12-21 11:29:47 C:\TestDir\SampleTest.pdf//data0028 ok 2018-12-21 11:29:54 C:\TestDir\SampleTest.pdf//data0029 ok 2018-12-21 11:30:02 C:\TestDir\SampleTest.pdf//data0030 ok 2018-12-21 11:30:07 C:\TestDir\SampleTest.pdf//data0031 ok 2018-12-21 11:30:12 C:\TestDir\SampleTest.pdf//data0032 ok 2018-12-21 11:30:19 C:\TestDir\SampleTest.pdf//data0033 ok 2018-12-21 11:30:26 C:\TestDir\SampleTest.pdf//data0034 ok 2018-12-21 11:30:28 C:\TestDir\SampleTest.pdf ok 2018-12-21 11:30:30 Scan_Objects$25141 completed ; --- Statistics --- ; Current time: 2018-12-21 11:30:30 ; Time Start: 2018-12-21 11:27:19 ; Time Finish: 2018-12-21 11:30:30 ; Completion: 100% ; Processed objects: 36 ; Total detected: 0 ; Detected exact: 0 ; Suspicions: 0 ; Treats detected: 0 ; Untreated: 0 ; Disinfected: 0 ; Quarantined: 0 ; Deleted: 0 ; Skipped: 0 ; Archived: 1 ; Packed: 0 ; Password protected: 0 ; Corrupted: 0 ; Errors: 0 ; Last object:
  11. I can see KSC10 show unprocessed files, how i can know if these files are safe to restore or i have to delete, bcz some files are .dll extensions it could be related to system or drivers i am not sure and if deleted it could effect on system
  12. Hello, I'm configuring a Windows 2019 server with the remote desktop services and I'm confused on how to install and configure Kaspersky. I will have several users connecting with their own desktop session using Microsoft RDP. How do I install/configure Kaspersky in this type of environment? One example is, that for Office365 I only install the suite once for all the users. I didn't have to install the binaries for each user. I will like to know if it is possible to do that with Kaspersky. Or I install the agent not thinking about the remote users but the server and by having the agent protecting the server all "desktop sessions" will be protected. After the installation, how do I configure the agent in this type of environment. My other question is about licensing. I have two set of licenses, Kaspersky Endpoint Security for Business - Advanced and Kaspersky Security for Virtualization. I never come to use the licenses for Virtualization and they are near expiration date for renewal. I don't know if I have to buy any other type license, if I'm covered by the virtualization licenses and I do have to renew them or if I don't need those at all or if I'm covered with the advance licenses. Please advice.
  13. I'm trying to push Lansweeper agent to every device in the organization, I set it up for automatic installation on my test group and much to my surprise, it looks like it reinstalled for all devices in the group, including the ones that already had it installed. Do I need to change the name of my installation package or is there something else I can do to make sure that KSC associates the install file with the installed application?
  14. I have a Kaspersky Security Center 10 (Administration Server) Installed in a central server. about 50 PCs are connected and getting updates from the KSC 10. Also I have about 50 branches outside and all those branches are connected to this KSC 10 server via VPN. Each branch has an average of 5 PCs so you are looking at 250 PCs are connecting over the VPN and getting updates from this KSC 10 server. I have Windows XP PCs and Windows 7, 10 PCs in branches. I Want to reduce the update traffic over VPN by assigning each branch an update agent. so that my outside update traffic will reduced from 250 PCs to just 50 PCs or am I wrong? Since I have XP, 7 and 10 PCs will I have to maintain 3 update agents one for XP, one for 7 and one for 10? Or are all the Windows will be updated from one update agent (no matter what the OS version of the update agent)
  15. An older system recently came back into the fold, unfortunately it's on KES 10 SP1 MR1, which I know is no longer supported. It was encrypted with FDE, and I'm trying to decrypt it to get it on the current version of AV. In my console, and in the client itself, it looks like it successfully decrypted. However the preboot login screen is still present, and so the AES agent etc won't uninstall, as it's still saying it's encrypted. I tried re-encrypting it by putting it in a group I have with an encryption policy for that version, and while it says the policy was applied, under encryption status, it still says no encryption police specified. Other than reimaging the machine, what options do I have?
  16. anyone know the solution for the this virus "desktop.ini" plz
  17. I recently started this position and need to remove this remaining installation. We no longer use Kaspersky. I first tried to remove using control panel. The server locked me out to the point of having to hard reset. I was unable to start task manager, regedit, etc. Next, I used the latest KAVRemover tool, which found the install. Again, the server locked me out and I had to hard reboot. Now, the program no longer shows in control panel but two services persist and the content of C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security 10 for Windows SP1 appears to be intact. The services do not start but I get access denied when I try to set them to disabled, etc. I am also unable to edit settings for them in the registry. I have full admin rights and so could set the registry permissions. The remaining services (which do not start) are Kaspersky Endpoint Security Service and Kaspersky Seamless Update Service. Basically, I wonder if there is a procedure available for a complete manual removal of this product.
  18. Windows 10 Pro Build 17763 EN All update KES Reproduction steps: 1. Click on Start. 2. Run Skype. Actual result: KES generate damp after run Skype. Expected Result: Skype run normal. Archive with Damps and Traces GSI Report
  19. Hi there, I'm trying to install Endpoint Security 11 on a machine with Windows 7, but it always fails with the error 27300, failing to install driver klhk.sys. I have tried many solutions from the forums, with kavremover, etc but no luck. Can someone help me with this? Here is the GSI: https://1drv.ms/u/s!AjOhJbfIVKyXoC06EzOVYi_VJUwi Thanks!
  20. Hello everyone, we have seen this error on various KSC 10 (10.4.343) that we upgraded to 10.5 and have resolved by uninstalling and reinstalling from scratch each time. But since it's the 3rd time we see this, we wonder if anyone of you has encounter this error. This one is slighlty different because it happends at the installation, the 2 others were a couple days after the upgrade finished. We can see the SQL KAV db is 10 Gb, therefore at the SQL Express limitation. Any idea how to solve this when the console is no longer accessible ? the server service starts and stops, logging the same error in the event viewer.
  21. So i have KSC installed and im trying to make a deploy of 400 computers + o - , the thing is that when i move like 10 computers to a group its everything ok, but when i came back the other day to see the console i find out that there is only 1 computer in the group that i put 10 and those other 9 are now in the Managed Divices Group. Is there a bug that is causing this? Or a bad config? Thanks for the help.
  22. Hello. I have the security center 10 (10.3). Can I upgrade directly to 10.5. or must i upgrade first to 10.4 ?? Thank you
  23. We are using KES 10 for Business solution, total 540 Licence we are using. Last couple of days we are facing Trojan problem in our File Server. The original file converted to FILENAME.pdf.exe and FILENAME.jpg.exe, KES can't remove the Trojan but keep that Trojan to Quarantine and also the original file couldn't found in the original location. Please help, it's File Server. Snapshot attached.
  24. Hi guys kaspersky server 10.1 installed on my server but when the update task starts a error "insufficient device space" appears There is enough space both on my kaspersky server and the server that the error appears what can i do?? Thanks
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