Problem Description

While installing KES for Windows via KSC installation package the following error appears and interferes with installation.

Possible causes:

1. KES components installed already before installation.

2. Required driver files were not found.

Workaround & Solution

Use kavremover and reinstall KES with the latest patch.

In case kavremover will not help, please collect procmon and KES installation logs, actual GSI with event logs and submit the case to the Kaspersky support.